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Dolla Financial Services Limited
Dolla Financial Services Limited was incorporated in Jamaica in 2009 and commenced operations in October 2014. On June 15, 2022, Dolla Financial Services was listed on the Jamaica Stock Exchange following a historic IPO that was 9.5 times oversubscribed. “We lend” is part of Dolla’s ultimate goal to provide progressive financial opportunities to those with vision to succeed. Dolla has been providing easy access to better financial services by serving the unbanked and underbanked population. Our innovativeness has provided efficient solutions in meeting the needs and satisfaction of our customers. Dolla focuses on growth and excellence in all aspects of its business and offers a high level of commitment to its external and internal customers.
Our Mission
To economically empower our customers despite their ethnic or social background and striving as the best growth partners to our customers by providing financial solutions in a sustainable, ethical and profitable manner, whilst retaining highly resourceful and motivated employees and creating the highest value for our Shareholders and Communities.
Our Vision
To be the go to financial solution provider and market leader in the provision of unique financial services, at world class standards.
Our Corporate Values
- Financial Inclusion: At Dolla, we believe in providing the under banked with financial services, including but not limited to low-income individuals, small business owners, and women entrepreneurs.
- Empowerment: We empower our clients by providing them with the tools and resources they need to succeed, including financial literacy training, business development support, and capital inclusion.
- Integrity: We conduct our business with the highest level of integrity and transparency, and we are committed to complying with all applicable laws and regulations.
- Customer Focus: Our customers are at the center of everything we do, and we are committed to providing them with personalized service and support.
- Innovation: We are constantly exploring new and innovative ways to serve our clients and meet their evolving financial needs.
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Dolla Financial Services Limited is the first of its kind, offering convenience, with friendly and efficient service for all your financial needs. Now you can apply for your loan online without ever having to leave the convenience of your home or office!
Meet The Team
Our Directors
Our Management Team
Kenroy Kerr
Chief Executive Officer
Chief Executive Officer
Kenroy Kerr is the Chief Executive Officer of Dolla Financial Services Limited, where
he provides visionary leadership and is responsible for the company's day-to-day
operations, aligning them with a robust business model. With a career spanning
over 13 years in banking and finance, Kenroy's journey began in 2008 when he
joined the Bank of Nova Scotia, where he held diverse roles for nearly a decade.
Subsequently, Kenroy assumed the role of Head of Credit and Risk at Dolla Financial
Services Limited, where his leadership has been instrumental in shaping the
company's ongoing success. His strategic focus on developing innovative loan
products has driven substantial loan growth, while his adept risk management
strategies have effectively reduced non-performing loans, enhancing the overall
quality of the loan portfolio.
His academic achievements include a master’s degree in business administration,
with distinction, specializing in Organizational Development from Aston University,
Birmingham. Additionally, Kenroy holds a Bachelor of Science in Business Studies
with honors, majoring in accounting. His academic qualifications and extensive
experience in the financial industry have contributed to his expertise and vision,
steering Dolla Financial Services Limited toward continued growth and success
Kadeen Mairs
Chief Executive Officer
Chief Executive Officer
Mr. Kadeen Mairs serves as a Director & the Chief Executive Officer of Dolla Financial Services Limited. He also serves as Director of Dolla Financial (Guyana) Inc., a subsidiary of Dolla Financial Jamaica and Chairman of Dequity Capital Management Limited, an associate stake shareholder of Dolla Financial Jamaica. Mr. Mairs has over 14 years of experience in the financial sector with 6 years at the executive level; working within the Credit Unions, Commercial Banks, Investment Banks, Venture Capital Company and Founding of former Microfinance Institution M24 Investments. He is designated as a Certified Expert in Microfinance by the Frankfurt School of Finance & Management in Germany; he has received Bachelor of Science in Business Administration from the Montego Bay Community College with a major in Management and pursued a Master of Business Administration with major in Marketing from the University of the Technology Jamaica.
Kenroy Kerr
Interim CEO
Interim CEO
Kenroy Kerr is the Interim CEO at Dolla Financial Services Limited, where he oversees the company's day-to-day administration and operations in accordance with the company's business model. His professional career spans over 13 years of progressive experience in banking and finance, having joined the Bank of Nova Scotia in 2008 where he worked for almost ten years in various capacities.
Following his years with the bank, Kenroy was appointed to the position of Head of Credit and Risk at Dolla Financial Services Limited. His leadership has been instrumental in the development of new loan products that contributed to increased loan growth, and strategies that lowered non-performing loans and optimized the quality of the loan portfolio.
Kenroy holds a master’s degree in Business Administration (distinction) with a specialization in Organisational Development from Aston University, Birmingham, and a Bachelor of Science in Business Studies with a major in accounting (honours).
Trevene McKenzie
Chief Financial Officer
Trevene McKenzie, Chief Financial Officer
Trevene McKenzie is the Chief Financial Officer of Dolla Financial Services Limited. She joins the team with a wealth of knowledge in financial management, planning, reporting, and analysis garnered from working across various industries such as banking/finance, outsourcing, and telecoms. As the Chief Financial Officer, she provides leadership and oversight for Dolla’s finances as well as monitoring performance against strategy and budget.
Previously, Ms. McKenzie was Head of Finance for Technical and Networks at Digicel Group. She has over 10 years of experience in the accounting field. She is a qualified Chartered Accountant who holds a Bachelor’s Degree in Accounting and Economics. She is an associate member of the American Institute of Certified Public Accountants and the Institute of Chartered Accountants of Jamaica.
Kahlilah Thompson
Operations Manager
Operations Manager
Kahlilah Thompson is the Operations Manager of Dolla Financial Services Limited. She is
responsible for the day-to-day operational activities in the Branch Network, company
procurement, monitoring and enhancing information Technology and continual customer
experience improvement. Ms. Thompson worked as Dolla Financial Services' Human
Resources Manager for over 5 years. Ms. Thompson has over 20 years of experience in the industries of Business, Banking and Hospitality. She possesses a Bachelor of Business
Administration degree from The University of Technology in Jamaica
Kurt McKenzie
Head of Credit and Collections
Head of Credit and Collections
Kurt McKenzie is the Head of Credit and Collections at Dolla Financial Services Limited where he heads and streamlines all processes concerning arrears and delinquency. He is subscribed to ACA International; an association of collectors and credit professionals where he does industry related, ongoing online enhancement courses aimed at improving collection strategies and techniques. Prior to entering the microfinance industry, he led a diverse team in the capacity of supervisor for payroll accounting at a leading BPO firm; Xerox, now Conduent. He holds a degree from The University of Technology, where he majored in Production and Operations.
Kevin Laws
Senior Accountant
Senior Accountant
Kevin Laws is the Senior Accountant of Dolla Financial Services Limited. Mr. Laws manages the accounting department, reports to the Board of Director, and maintains the financial compliance of the company. He has over 21 years accounting experience in varying sectors including distribution and hospitality industry. Mr. Laws previously worked as an Accountant for Jamaica Pegasus Limited and currently a member of the Institute of Chartered Accountants of Jamaica.
Kurt McKenzie
Collection Manager
Collection Manager
Kurt McKenzie is the Collection Manager at Dolla Financial Services Limited where he heads and streamlines all processes concerning arrears and delinquency. He is subscribed to ACA International; an association of collectors and credit professionals where he does industry related, ongoing online enhancement courses aimed at improving collection strategies and techniques. Prior to entering the microfinance industry, he led a diverse team in the capacity of supervisor for payroll accounting at a leading BPO firm; Xerox, now Conduent. He holds a degree from The University of Technology, where he majored in Production and Operations.
Kevin Laws
Senior Accountant
Senior Accountant
Kevin Laws is the Senior Accountant of Dolla Financial Services Limited. Mr. Laws manages the accounting department, reports to the Board of Director, and maintains the financial compliance of the company. He has over 21 years accounting experience in varying sectors including distribution and hospitality industry. Mr. Laws previously worked as an Accountant for Jamaica Pegasus Limited and currently a member of the Institute of Chartered Accountants of Jamaica.
Mario Brown
Country Manager
Country Manager
Mario Brown is the Country Manager at Dolla Financial Services Limited. He is primarily responsible for establishing Dolla’s physical footprint and the attainment of the growth and delinquency targets of the organization which are established by the Chief Executive Officer in keeping with the organization's mission and vision.
Mr. Brown assumed responsibility for the Dolla portfolio after its acquisition of M24 investments of which he is a founding member. He was the Regional Manager and under his leadership, Dolla Financial has grown exponentially with over J$3 Billion in loans disbursed to the microfinance sector and has assisted more than 5,000 Jamaicans.
Mario’s journey to Dolla took him through the commercial banking sector. In 2011, he joined National Commercial Bank as a teller and was promoted to credit officer in 2012. He joined M24 Investments at its inception as Operations Manager. This experience gave him valuable insights into entrepreneurship and management which he would later implement at Dolla.
Mr. Brown holds a Master of Business Administration in Banking and Finance with Distinction from the University of Technology, and a Bachelor of Science from The University of the West Indies with a major in Marketing.
Tricia Nicholas
Governance and Compliance Manager
Governance and Compliance Manager
Tricia Nicholas is the Group Governance and Compliance Manager of Dolla Financial
Services Limited. She leads the group's Corporate Governance, Compliance and Risk
Management Unit and oversees the Compliance and Risk Management programs. As a
part of the Executive Team, Miss Nicholas works closely with the Board and Senior Management to facilitate strategic growth, good corporate governance, risk management, controls, and compliance. She has over eighteen (18) years of professional experience in Governance and Corporate Law and over eight (8) years in Commercial and Litigation law as a Senior Legal Secretary. Miss Nicholas is the company’s Nominating Officer and oversees Dolla’s compliance and risk management programs. She is the Company Secretary for its subsidiary, Ultra Financier Limited. In addition, Miss Nicholas acts as the Recording Secretary for the Company and its subsidiaries. Miss Nicholas also holds experience in Administration, Office Management and Human Resources. She previously worked as the Legal Assistant and Team Leader for
Nicholson Phillips law firm. She was the Company Secretary for the charitable
organisation BACK2LIFE Foundation.
Miss Nicholas is an International Compliance Association Associate Member and was awarded as a Certified Risk and Compliance Practitioner. She holds a Level 5 –
International UK Diploma in Business Management from The Association of Business Executives. She is pursuing the Financial Crime and Compliance MBA with Bangor University, which will allow her to gain a Master in Business Administration and the professional designation of Financial Intelligence Specialist.
Chad D. Wynter
Head of Legal Governance and Compliance
Head of Legal Governance and Compliance
Chad D. Wynter is the Head of Legal Governance and Compliance at Dolla Financial Services Limited. He has oversight of the legal operations of the group of Companies as and is responsible for the Company’s compliance with the Data Protection Act, 2020. He obtained his Bachelor of Laws Degree with Honours in 2018 and thereafter went on to obtain his Legal Education Certificate (LEC) from the Norman Manley Law School. Mr. Wynter was admitted to practice in Jamaica in December 2020. He was a member of the litigation department at Livingston, Alexander & Levy, Attorney-at-Law and represented the interests of several international and local corporations. Mr. Wynter joined the Dolla Team in June 2023.
Melissa Whyte
Human Resources Manager
Human Resources Manager
Melissa Whyte is a highly skilled HR professional with expertise in recruitment, employee engagement, and performance management. With a proven track record, she brings valuable insights and leadership to her role.
Melissa's strong interpersonal skills allow her to build positive relationships with employees and stakeholders, fostering a collaborative work environment. She is adept at attracting top talent, implementing effective HR strategies, and driving employee satisfaction. With a passion for continuous improvement, Melissa stays updated on industry trends and best practices, ensuring she delivers impactful solutions. Her combination of education, experience, and dedication make her an asset in driving organisational success through effective people management.
She holds a degree in Business Management from Mercyhurst University and a Masters in Business Administration with an HR emphasis from the Mona School of Business and Management.
Melissa also believes in giving back and as such she is a member of the Rotary Club of Liguanea Plains.
Tashoni Ellis
Marketing Manager
Marketing Manager
Tashoni Ellis is the Marketing Manager at Dolla Financial Services Ltd. She joins with over a decade of experience in marketing and sales with a proven record of generating and building relationships, managing projects from concept to completion and designing innovative and creative strategies. She is responsible for creating and accelerating the company’s marketing strategy and brand recognition across the region. She is focused on driving the company’s vision to be the go-to financial solution provider and market leader in the provision of unique financial services, at world class standards. Prior to joining Dolla Financial, Ms. Ellis was a part of the JN Group where her most recent role was Assistant Manager- Marketing Specialist at JN Money Services Ltd. In this role, she had direct oversight for executing marketing strategies and achieving sustainable sale’s growth for Canada and the Caribbean. Ms. Ellis holds an MBA from the University of South Wales in the UK. She also holds a bachelor’s degree with a Major in Marketing and minors in Economics and Management Studies from the UWI.
Skip the Line.
Apply For Your Loan Online!
Dolla Financial Services Limited is the first of its kind, offering convenience, with friendly and efficient service for all your financial needs. Now you can apply for your loan online without ever having to leave the convenience of your home or office!
Our Sales Team
Yanique Hendricks
Branch Manager, Savanna-la-mar
Tachi-Lue Roye-Monteith
Branch Manager, Junction
Traise McIntosh
Junction
Zaria Pascoe
Junction
Sidonne Brown
Junction
Akeem Baldie
Junction
Samantha Baugh
Barbican
Alethia Clarke
Cadene Hickey
Mandeville
Chadwick Johnson
Portmore
Toshieka Mckenzie
Lucea
Lozan Scott
Falmouth
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